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Making sure users can see updates by optimising caching
Running a website as big as GOV.UK would be impossible without caching. Storing a copy of a page, instead of building it from data each time it’s viewed, allows the page to be served very quickly. It...
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Experimenting with a new way of moving between content types
We experimented with showing contextually appropriate content to users, organised by supergroup. We want to make it easier for users to move between different types of content if and when they want to....
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Building and testing the new Content Publisher
We’re building a new interface for civil servants to publish content on GOV.UK. We aim to make it easier to create and manage useful content. You can learn more about why we’re doing this in our last...
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Helping content designers access GOV.UK data quickly and easily
We’ve launched a new tool called Content Data. It makes it a lot easier to find data about how GOV.UK content is performing. It provides data from sources such as Feedback Explorer, Google Analytics,...
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Guest post: Why we deleted one of our most popular pages
At the end of April, the Race Disparity Unit deleted one of the most ‘popular’ pages on Ethnicity facts and figures, a website that collects, analyses and publishes government data on ethnicity. The...
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Training algorithms to create related content links
GOV.UK hosts over 400,000 pieces of content from a multitude of organisations. As well as 45 ministerial and non-ministerial departments, there are hundreds of agencies and public bodies, and dozens...
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Improving content through journey mapping
The new Service Standard asks government service teams to “work towards creating a service that solves one whole problem for users, collaborating across organisational boundaries where necessary”....
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Updating GOV.UK during a reshuffle
When there are changes to the Cabinet, we need to update GOV.UK as quickly as possible to represent what’s new, as well as preserving the history of what went before. July’s Cabinet reshuffle was a...
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Six lessons from GDS’s ‘Introduction to Content Design’ course
The Content Community team at the Government Digital Service (GDS) is launching an ‘Introduction to Content Design’ course on the social learning platform FutureLearn. The 4-week course starts on 18...
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Moving into content design
We want to make our content design teams more diverse, because diverse teams are successful teams. But, we know that one of the barriers to recruiting content designers is that people don’t know what...
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A team effort: pair writing the new Skilled Worker visa guidance with Home...
The Government Digital Service (GDS) and the Home Office published more than 50 pieces of new or updated content on GOV.UK to support the introduction of the new UK immigration system in December...
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How we improved translations on GOV.UK
The Government Digital Service (GDS) strategy’s first mission is to maintain “GOV.UK as the single and trusted online destination for government information and services”. To do this, we need to make...
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How we made it easier for publishers to share previews of their work
There are more than 500,000 pages on GOV.UK. This means there’s a lot of content on the site, with thousands of items edited and published every week. Most civil servants publish content on GOV.UK...
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How we're saving publishers time by converting formatted text
Civil servants publish content on GOV.UK using our provided publishing tools. Content is formatted in those tools by text that utilises the markdown standard. Markdown is an approach to text input...
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Responding to the changing user needs of the COVID-19 landing page
The coronavirus (COVID-19) landing page is the starting point on GOV.UK to find information and services to help prevent the spread of COVID-19 and to get support living with the virus. It was set up...
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